ⓘ Advertiser disclosure
Written by Mike Druttman
Fact checked by Nick Zelver
Updated Mar, 2024

When the mSpy remote camera feature is not functioning, it may be as a result of lack of mSpy extreme subscription plan, compatibility issues (works with android devices only), faulty installation or other reasons. This can be resolved by rectifying these aspects in order to restore the remote camera functionalism.

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Intro

The mSpy remote camera is quite an impressive tool for tracking purposes but at times there are some hitches experienced in its usage. Based on my extensive experience with this feature, I’ve recognized some possible causes that could prevent its good performance.

Let’s look into these probable causes thoroughly so that you can learn about and take care of any difficulties…

 

The Possible Factors

Below are some reasons why remote camera feature might not function:

  • Active mSpy Extreme Subscription: Ensure that your subscription for the premium package of mSpy Extreme is active since the remote camera is one of its features excluded from basic plans.
  • Compatibility Issues: The feature works specifically with Android gadgets; it cannot work in iOS platforms because it was made specifically for them.
  • Installation Problems: Wrong / incomplete installation can impair application performance. Reinstalling mSpy afresh may resolve such problems.
  • Internet Connectivity: For proper functioning of the remote camera there must be good internet as poor connectivity will hinder its operation.
  • Permission Settings: Certain permissions related to accessing a phone’s camera are required by mSpy. You should verify if these have been given properly in the settings of the targeted device.
  • Battery or Power Issues: A low battery charge level or an activated energy saving mode can limit the functionality of a spy app’s remote phone surveillance option on a target device.
  • App and OS Updates: Consistent updates either on the mSpy App or/and operating system will ensure optimum productivity and compatibility respectively.
  • Server Issues: Sometimes, these hitches may come from their server-side. In such cases, try reaching out to their support team for clarification and assistance.
  • Feature Limitation: Overuse of the remote camera feature can drain the battery significantly; this can alert the device owner, forcing him/her to switch off or even uninstall the feature from their phones.

 

End of the Line

The reasons outlined above give an overview on why your mSpy remote camera may not be working. These factors need to be checked methodically, so that you can continue using this effective monitoring tool. Once these concerns are addressed, you will be able to go back using this spying option appropriately for your surveillance purposes.

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